Warranty Details

Outback Clotheslines

Warranty Details

Outback Clotheslines undertake the following guarantee for its manufactured products;

- Repair or replacement of any product that fails due to defective material or faulty workmanship for the period of one (1) year from date of purchase. It will need proof of invoice and correct buyer information details - “Materials” include plastic components, fasteners and cord

- Replacement of any other component of the clothes line that is distorted or broken as a direct result of rust for a period of ten (10) years from the date of purchase.

This Guarantee is conditional as follows;

- Failure is due to faulty workmanship or faulty material, allowing for fair wear and tear.

- No evidence of misuse or maladjustment by the owner or any person using or repairing the product with or without the owner’s consent.

- We cannot be held responsible for any third party installation of any clothesline.

- Deterioration of the powder coating finish caused by exposure to sea air in coastal locations is not covered.

- No cost will be borne by Outback Clotheslines for freight, postage, in-situ dismantling, replacement, re-assembling and adjustment of the product.

- Any malfunction of the product must be promptly reported with images or video's by email to sales@outbackclotheslines.om.au for immediate attention to prevent any further damage.

- When a user-generated problem is attended to by service staff a service fee may be applicable.

- We recommend that every 12 months the clotheslines has an upgrade service by adding industrial oil in the areas where the stickers have been placed by us, to ensure that the folding mechanism is continuously working correctly which is part of the warranty as well.

PLEASE NOTE:

Clotheslines cords are only covered under the warranty for 12 months if fully damaged once the clotheslines has been installed. We will not be responsible for change of mind of colour.

This Guarantee exceeds and does not preclude any rights assured by the Trade Practices Act and any other State and Territory Laws.

NOTE Australian Made Licence ID # 17356 & Australian Owned Certified Licence ID # 07518 for Our Products